Rental Policies

Keeping your cabin tidy during your stay will be your responsibility. You will also be responsible for leaving the cabin in good condition when you leave. Remember, this is a privately owned cabin. Please treat it as you would want guests to treat your home.

PAYMENT: All reservations must be secured by an adult, age 25 or over, with a valid credit card (Visa, MasterCard, Discover, or American Express). All properties require guest to make 2 payments: 50% due now, 50% due 15 days prior to check-in. Reservations made 15 days or less before arrival must be paid in full at time of reservation. All guests must be 21 unless occupied by parent or guardian.

PROPERTY DAMAGE PROTECTION: Guests are required to purchase a low cost property damage policy that covers accidental damages, or put down a refundable damage deposit that is equivalent to the full policy coverage amount. Damage protection is not optional and if a policy is canceled prior to a stay the stay will be canceled.

REFUNDABLE DAMAGE DEPOSIT: Guests are required to put down a refundable damage deposit to cover things not protected by the insurance- such as- excessive cleaning and sanitation, pet damages (pets are NOT allowed in any cabin and any related damages are NOT covered under the insurance policy). This deposit is fully refundable pending inspection upon checkout.

MINIMUM STAYS: A three-night minimum stay is required on all reservations. Two-night stays will be considered on a case-by-case basis only.

RATES/MAXIMUM OCCUPANCY: The rates listed are based on the number of people that the cabin sleeps comfortably, as well as luxury amenities. A $15 per person, per night charge MAY be added for up to two additional people with permission. This includes children. All guests must be registered. Overcrowding is not allowed. Violation of these policies may subject property guest to immediate eviction from property without refund.

CANCELLATIONS: All cancellations must be made through the reservation booking system. Guests can cancel up to 30 days in advance for a 100% refund; 14 days for a 50% refund. Weather conditions do not constitute an exception to the cancellations policies.

DRIVING DIRECTIONS: Detailed driving directions to your cabin will be emailed to you 5-7 days prior to your arrival. Please print these before departing on your vacation. 911 has mapped the area but GPS is not available for the addresses of the cabins.

CHECK IN/OUT TIMES: Check in is after 4:00 P.M. Check out is by 11:00 A.M. Early check in and/or late checkout is not permitted unless authorized in advance and is dependent upon availability and scheduling. An additional charge may be processed on your credit card for every hour past the stated check out time.

CHECK-IN PROCEDURES: Prior to your arrival, an email will be sent which will provide detailed driving directions and a key code that you can use to unlock the cabin door.  Please consult the cabin manual located in the main living area prior to calling. Wi-Fi and TV instructions are provided in the cabin.

CHECK-OUT PROCEDURES: Please do not leave dirty dishes in your cabin. Dishes should be rinsed, loaded in dishwasher and the cycle ran before checking out. Leave the sheets and blankets on the beds that were slept in, but please do NOT make them. Lay dirty towels in the laundry room. Trash should be collected and thrown in the bins located by the road. An additional cleaning charge will be deducted from your deposit after your departure if the accommodations are left excessively untidy (such as unwashed dishes, pet urine, stains, or excessive hair on the furniture or carpet, cigarette butts found on property, stained linens or furniture, furniture rearranged, etc.). Damage: Please notify us in advance if something has broken, or an accident has occurred so that we may address the issue before our next guest.  Claims will be filed through the property damage protection for Items broken or missing from the cabin. In the event that damages exceed the amount of coverage for the damage protection guest will be contacted directly before legal action is taken. SHUT AND LOCK ALL WINDOWS AND DOORS.

PETS: Failure to comply with a cabin’s “NO Pet” policy will result in a loss of deposit and eviction without refund.

SMOKING: All cabins and attached decks are non-smoking.  Smokers are asked to use proper receptacle located off the decks. Please do not throw cigarette butts on the ground.  If the cabin or outdoor living area smells of smoke, or there is any evidence of smoking, your deposit will not be refunded and additional fees may apply.

HOT TUB: Please do not allow anyone to sit or stand on the hot tub covers.  This includes children.  Please supervise children at all times while they are using the hot tub.  No glass, soaps, creams, oils, bubbles, lotions, or food is allowed in the hot tub.  Please shower before and after using the hot tub. Please leave the hot tub cover in place when not in use.

TRASH: Place all trash inside the outside containers by the road and make sure to secure it with a tightly secured lid.  Remember, you will be staying in a forest full of animals that would love to play in the trash and make quite a mess with it!  Although we do not provide daily trash service, trash is picked up several times a week.   

FIREWOOD & CAMPFIRES: A stack of firewood is located at all cabins. Guests are allowed to use the wood at no charge, but asked to limit their usage to one small campfire per night of rental (no big bonfires, please). Renters using excessive amounts of wood will be charged the replacement cost. It is against the law to leave campfires unattended. During times of high fire danger we will notify guests by signage of outside fire bans imposed by the State of Oklahoma.  Please note: Inside gas fireplaces will be shut off May 1st- Oct 1st.

QUIET HOURS: Quiet hours begin at 11:00 P.M. Shooting guns, fireworks, or other explosives are not allowed on any of the cabin properties. Loud music is prohibited at all times.

INTERNET/SATELLITE SERVICE: We provide each cabin with free Internet; however, we are not responsible for any issues with the Wi-Fi beyond our control. We will do everything we can by contacting the Internet service provider as soon as a problem should arise. Since the cabins are located in a remote area the signal will sometimes vary. Wi-Fi is provided as a convenience only and is not integral to the rental. No refund shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to services. Use of the Internet is not to be provided for any obscene or inappropriate behavior.

PROPERTY ELECTRONIC EQUIPMENT: A $100 fee will be imposed for tampering with electronic equipment that causes a service call. Do not unhook or disconnect any electronic equipment for video games or other devices. Video games may be connected to available HDMI slots only. Housekeeping will check electronics before arrival to ensure they are in working order.

DAMAGES:  All cabins are inspected and inventoried prior to your arrival and immediately following departure. Please do not rearrange the furniture in your cabin as doing so may result in damages.  Please notify us in advance if something has broken, or an accident has occurred so that we may address the issue before our next guest.  Claims will be filed through the property damage protection for Items broken or missing from the cabin. In the event that damages exceed the amount of coverage for the damage protection guest will be contacted directly before legal action is taken.

RESTRICTED ITEMS & REQUESTS: We ask that the following items NOT be brought inside the cabins, or on the exterior decks as they are NOT ALLOWED: Silly String, sidewalk chalk or paint, confetti, glitter, wrapping paper or ribbon containing glitter.

In addition, we ask that drinks be properly contained and/or lidded if taken outside of the kitchen and dining areas.

LOST ITEMS: A $20 handling fee, plus actual shipping charges, will apply if you request us to pack and ship your items that are left behind.

VEHICLE & BOAT PARKING: Boat Parking is available at some cabins. Check the description of the property for details.

RV PARKING & TENT CAMPING: RV and tent camping are not allowed on the cabin properties. Kids are welcome to set up a tent for play, but the number of guest should not exceed that stated for the cabin.

ATV RIDING: 4-wheelers as well as any unlicensed off-road vehicles are not legally permitted on cabin property or on the county roads that lead to and from the cabins. This is enforced by local law enforcement officers with a minimum fine of $250 for violating this law.

WILDLIFE ENCOUNTERS: Due to the location of our cabins in forested areas, there is a chance guests will encounter some type of wildlife, insects or stray animals. Each property is professionally treated on a scheduled basis for interior pests, but due to the natural habitation of the forest, no refunds or compensation will be given for any problems resulting from pests inside or outside the cabin. Do not feed animals you may see around the cabin nor permit them to enter the cabin. Do not allow children to play with, pet or feed stray animals. We are not responsible for any wildlife or animal encounters of any kind, or for medical bills resulting from injuries resulting from encounters with wildlife or stray animals.

VIDEO SURVEILLANCE: 
The Property has security cameras placed on the front porch/parking lot area and back deck. This video footage is not shared and is recorded for liability reasons in the cases of a break-in, death, injury, guests sneaking in pets, guests disregarding the maximum occupancy allowed, and in no way infringes upon the guests’ expectations of privacy in these public areas of the property. Any attempt at disabling or obscuring the cameras is prohibited and may result in the guest being evicted without refund. The full deposit will be forfeited if any of the above is found. You will also be asked to leave the property immediately without any money returned.

 

LIABILITY: All outdoor activities involve certain inherent risk of injury up to and including death. Every effort will be made to secure and make safe all facilities under our management.  It is expressly understood and agreed that neither the owner, nor the management company of said premises, shall be liable for any damages or injury to guest, guest’s guests or their families, or to any of their property from whatever cause arising from the occupancy or use of the premises by guest and their family and guests.

It is our desire that these policies will help ensure all of your expectations are met during your stay.

*Violation of these policies may subject property guest to immediate eviction from property without refund of reservation fees

CONTACT US

Property Management or Construction:
(903) 814-0471

Cabin Rental or Design:
(903) 624-2270

Email: info@tinstarco.com

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